Entender a cabeça do público é essencial para empresas que desejam se destacar em um mercado tão competitivo. Pensando nisso, a SalesForce, organização americana com foco em software, desenvolveu uma pesquisa mostrando o comportamento do consumidor em 2018. O estudo apontou as tendências do primeiro semestre e o que ainda vai cair no gosto do público.
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